At IU, how can I move my mail from Cyrus (Webmail) to another email system?

Note: On October 29, 2009, UITS began migrating undergraduate student accounts from the IU Webmail (Cyrus) system to the Google-sponsored Umail system. For more, see About the automatic email account migration from IU Webmail (Cyrus) to Umail.

On this page:

• Introduction
• Redirecting a message in Webmail
• Forwarding a message in Webmail
• Forwarding multiple messages in Webmail

Introduction

The most reliable way to move mail from your Cyrus (IU Webmail) account to another email system is to redirect or forward messages:

• Redirecting messages will preserve each message's original date, time, and sender when sending them to your other account.
  
  
• Forwarding your messages will apply current date and time stamps to messages you forward, rather than the date and time when messages were originally sent to you. Additionally, forwarded messages will appear to come from you rather than the people who originally sent the messages.

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Redirecting a message in Webmail

1. Log into Webmail.
   
   
2. Open the message you want to redirect.
   
   
3. Above the message, click Redirect.
   
   
4. In the "To:" field, enter the appropriate address.

   Note: If you're a student trying to redirect mail from Webmail to a third-party account that you've set as your preferred email address (e.g., an Imail or Umail account), enter your IU email address; see At IU, what is my email address?

5. Click Redirect Message.

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Forwarding a message in Webmail

1. Log into Webmail.
   
   
2. Open the message you want to forward.
   
   
3. Above the message, click Forward.
   
   
4. In the "To:" field, enter the appropriate address.

   Note: If you're a student trying to forward mail from Webmail to a third-party account that you've set as your preferred email address (e.g., an Imail or Umail account), enter your IU email address; see At IU, what is my email address?

5. Click Send Message.

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Forwarding multiple messages

Note: Forwarding multiple messages in Webmail will place all the selected messages into a single email message.

1. Log into Webmail.
   
   
2. In the Inbox, use the checkboxes to select multiple messages to forward.
   
   
3. Above your Inbox messages, click Forward.

   Note: If you receive a pop-up blocker error, make sure you are allowing pop-ups for webmail.iu.edu. Additionally, you may need to open the Message Composition window by clicking Compose prior to forwarding multiple messages.

   A Message Composition window will appear, with the selected messages in the Attachments area.

4. In the "To:" field, enter the appropriate address.

   Note: If you're a student trying to forward mail from Webmail to a third-party account that you've set as your preferred email address (e.g., an Imail or Umail account), enter your IU email address; see At IU, what is my email address?

5. Click Send Message.

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