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ARCHIVED: What services does the UITS Support Center offer at 812-855-6789?

The UITS Support Center is available to the Indiana University community at 812-855-6789, 24 hours a day, 7 days a week.

So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question. See What should I do before I contact the UITS Support Center for help?

Monday-Friday, 8am-5pm*

The full range of services includes:

  • Expert computer workstation support for both Windows and Macintosh

  • Expert help on central services such as email, Oncourse, Oncourse CL, and web services
    *Service begins at 7am.

  • Centralized problem reporting and tracking on IU systems
    *Service begins at 7am.

Evening and weekend hours

  • Basic computer workstation support for both Windows and Macintosh

  • Basic help on central services

  • Centralized problem reporting and tracking on IU systems

  • Ticket creation for more complex workstation and central service issues, addressed by experts during normal business hours
This is document alcs in domain all.
Last modified on February 27, 2009.

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