For Symantec products at IU, where can I find help online?
The Indiana University Knowledge Base has a great deal of information
about using Symantec products. Additionally, see Symantec's Support
site. For help pertaining to Symantec Endpoint
Protection and SAV/NAV Corporate Edition, the
products distributed via IUware, click Business
Support.
For information about a particular virus or hoax, see Symantec Security Response.
Note: The University Information Security Office (UISO) recommends that you run the latest version of Symantec/Norton AntiVirus software (available to IU students, faculty, and staff for free via IUware) for your operating system, being sure to upgrade safely (see In Windows, how do I safely upgrade to the latest Symantec Endpoint or AntiVirus software?) and to update your virus definitions daily and scan your computer weekly. For instructions, see:
- Windows: In Symantec/Norton AntiVirus for Windows, how do I schedule automatic LiveUpdates and virus scans?
- Mac OS and OS X: In Symantec AntiVirus for Mac OS X, how do I schedule automatic LiveUpdates and virus scans?
Last modified on June 03, 2009.







