At IU, in Mac OS X 10.5 (Leopard) and earlier, how do I configure Mail to read my Cyrus (Webmail) or IU Exchange mail through IMAP?

Username:
Password:

Note: To configure a desktop client to read your Imail or Umail account, see Configuring an email client for Imail or Umail.

Note: If you are using Mac OS X 10.6 or later, see Using Mac OS X 10.7 (Lion) or 10.6 (Snow Leopard), how do I configure my Cyrus (Webmail) or Exchange mail?

Mac OS X has a built-in email client called Mail, which is normally located in the Applications folder. By default, you can launch Mail from the Dock, but you can also launch it from the Applications folder.

Warning: When mail is deleted from Mac OS X Mail, the messages go to the Trash folder as usual. However, messages deleted from that folder do not go to the Exchange retention area, and they are not recoverable. Additionally, mail that is hard-deleted via Option-Delete skips the Trash folder and also does not go into the retention area.

On this page:

Configuring your first account in Mail

If you have not entered any mail or MobileMe settings in your System Preferences, a Mail Setup window will appear the first time you start Mail. To configure Mail to read your Indiana University account on the Cyrus mail system or the IU Exchange server, follow the steps for your version of Mac OS X.

Mac OS X 10.5 (Leopard)

In the first Welcome to Mail window, fill out the fields next to "Full Name:", "Email Address:", and "Password:".
If you are unsure of your exact IU email address, see At IU, what is my email address?

Click Continue.
Next to "Account Type:", select IMAP.
Next to "Description:", type your name, or how you want this account to appear in the Mail program.
Next to "Incoming Mail Server:", type your IMAP server address:
- To access your Cyrus mail account, enter imap.iu.edu .
- To access your Exchange account, enter imap.exchange.iu.edu .
The "User Name:" and "Password:" fields should already be filled in, so click Continue. A login error will likely appear; if it does, click Continue again.
Under "Incoming Mail Security", make sure Use Secure Socket Layer (SSL) is selected. Also, choose Password from the menu next to "Authentication:". Click Continue.
Under "Outgoing Mail Server", next to "Description:" type a name of your choosing (e.g., IU). In the "Outgoing Mail Server:" field, type: mail-relay.iu.edu
Check Use Authentication, and then enter your Network ID in the appropriate fields. Click Continue.
Check Take account online, and then click Create.
Mail may offer to show you features new to the program, and you can review these if you wish.
Once you are back in the Mail program, from the Mail menu, select Preferences... In the toolbar, click Accounts. Click the Mailbox Behaviors tab and uncheck Move deleted messages to the Trash mailbox.

Note: This is the simplest option for removing unwanted messages, so that when you delete a message, it will disappear from the listing. To permanently remove deleted messages, make sure you're viewing the list of messages in your account, and from the Mailbox menu, select Erase Deleted Messages. If you would rather move deleted messages to a folder that you can periodically empty, see In Mac OS X, how do I get the Mail application to remove messages I delete?
You can choose to store draft messages, sent messages, notes, or junk messages on the server by checking the appropriate box(es). You can also later select an alternate folder for storing these messages. Choose the folder in your folder list, and then, from the Mailbox menu in Mail, select Use This Mailbox For. Then, choose the relevant option.
In the toolbar at the top of the window, click Composing. When prompted, click Save to save the settings you have just entered. Next to "Message Format:", you can choose either Rich Text or Plain Text. The former option will allow you to send messages with color and font changes, but these will not be visible in some clients. It will also increase the size of the messages you send, as Mail will include both a plain text and a rich text version of what you write in each message. In most cases, it is best to choose Plain Text.

Mac OS X 10.4 (Tiger)

Click Continue in the first screen of the New Account window. In the next screen under "General Information", select IMAP Account from the pop-up menu.
Next to "Account Description:", type your name, or how you want this account to appear in the Mail program.
Next to "Full Name:", type your real name.
In the "Email Address:" field, type your full email address.
If you are unsure of your exact IU email address, see At IU, what is my email address?

Click Continue.
Next to "Incoming Mail Server:", type your IMAP server address:
- To access your Cyrus mail account, enter imap.iu.edu .
- To access your Exchange account, enter imap.exchange.iu.edu .
Next to "User Name", type your Network ID username.
Next to "Password:", type your Network ID passphrase.
Warning: If your Keychain is unlocked, Mail will automatically save your passphrase there without prompting you.
Click Continue. A login error will likely appear; if it does, click Continue again. Under "Incoming Mail Security", make sure Use Secure Socket Layer (SSL) is checked. Also, choose Password from the menu next to "Authentication:". Click Continue.
In the "Outgoing Mail Server:" field, type: mail-relay.iu.edu
Check Use Authentication, and enter your Network ID in the appropriate fields. Click Continue, and then click Continue on the next page.
If you have used another mail application on your computer (e.g., Entourage or Outlook), click Import Mailboxes, and Mail will lead you through its mail import utility. If you don't have any mail to import, click Done. Click Yes or No depending on whether you want to read about Mail's features. Then enter the mail program.
From the Mail menu, select Preferences... In the toolbar, click Accounts. Click the Mailbox Behaviors tab and uncheck Move deleted messages to the Trash mailbox.
Note: This is the simplest option for removing unwanted messages, so that when you delete a message, it will disappear from the listing. To permanently remove deleted messages, make sure you're viewing the list of messages in your account, and from the Mailbox menu, select Erase Deleted Messages. If you would rather move deleted messages to a folder that you can periodically empty, see In Mac OS X, how do I get the Mail application to remove messages I delete?
You can choose to store draft messages, sent messages, notes, or junk messages on the server by checking the appropriate box(es). You can also later select an alternate folder for storing these messages. Choose the folder in your folder list, and then, from the Mailbox menu in Mail, select Use This Mailbox For. Then choose the relevant option.
In the toolbar at the top of the window, click Composing. When prompted, click Save to save the settings you have just entered. Next to "Message Format:", you may choose either Rich Text or Plain Text. The former option will allow you to send messages with color and font changes, but these will not be visible in some clients. It will also increase the size of the messages you send, as Mail will include both a plain text and a rich text version of what you write in each message. In most cases, it is best to choose Plain Text.

Configuring additional accounts

If you have configured another account previously, add a new IU account to Mail by following the directions for your version of Mac OS X.

Mac OS X 10.5 (Leopard)

In Mail, from the Mail menu, select Preferences... In the toolbar, click Accounts, and then click + (the plus sign).
In the sheet that appears, fill out the fields next to "Full Name:", "Email Address:", and "Password:".
If you are unsure of your exact IU email address, see At IU, what is my email address?

Click Continue.
Next to "Account Type:", select IMAP.
Next to "Description:", type your name, or how you want this account to appear in the Mail program.
Next to "Incoming Mail Server:", type your IMAP server address:
- To access your Cyrus mail account, enter imap.iu.edu .
- To access your Exchange account, enter imap.exchange.iu.edu .
The "User Name:" and "Password:" fields should already be filled in, so click Continue. A login error will likely appear; if it does, click Continue again.
Under "Incoming Mail Security", make sure Use Secure Socket Layer (SSL) is checked. Also, choose Password from the menu next to "Authentication:". Click Continue.
Under "Outgoing Mail Server", next to "Description:" type a name of your choosing (e.g., IU). In the "Outgoing Mail Server:" field, type: mail-relay.iu.edu
Check Use Authentication, and then enter your Network ID in the appropriate fields. Click Continue.
Check Take account online, and then click Create.
Mail may offer to show you features new to the program, and you may review these if you wish.
Once you are back in the Mail program, from the Mail menu, select Preferences... In the toolbar, click Accounts. Click the Mailbox Behaviors tab and uncheck Move deleted messages to the Trash mailbox.

Note: This is the simplest option for removing unwanted messages, so that when you delete a message, it will disappear from the listing. To permanently remove deleted messages, make sure you're viewing the list of messages in your account, and from the Mailbox menu, select Erase Deleted Messages. If you would rather move deleted messages to a folder that you can periodically empty, see In Mac OS X, how do I get the Mail application to remove messages I delete?
You can also choose to store draft messages, sent messages, notes, or junk messages on the server by checking the appropriate box(es). You can later select an alternate folder for storing these messages, if you wish, by first choosing the folder in your folder list and then, from the Mailbox menu in Mail, selecting Use This Mailbox For. Then, choose the relevant option.
In the toolbar at the top of the window, click Composing. When prompted, click Save to save the settings you have just entered. Next to "Message Format:", you may choose either Rich Text or Plain Text. The former option will allow you to send messages with color and font changes, but these will not be visible in some clients. It will also increase the size of the messages you send, as Mail will include both a plain text and a rich text version of what you write in each message. In most cases, it is best to choose Plain Text.

Mac OS X 10.4 (Tiger)

In Mail, from the Mail menu, select Preferences... In the toolbar, click Accounts, and then click + (the plus sign). In the sheet or pane that appears, select IMAP from the menu next to "Account Type:".
Next to "Account Description:", type your name, or how you want this account to appear in the Mail program.
Next to the "Full Name:" field, type your real name.
In the "Email Address:" field, type your full email address.
If you are unsure of your exact IU email address, see At IU, what is my email address?

Click Continue
Next to "Incoming Mail Server:", type your IMAP server address:
- To access your Cyrus mail account, enter imap.iu.edu .
- To access your Exchange account, enter imap.exchange.iu.edu .
Next to "User Name", type your IU Network ID username.
Next to "Password:", type your Network ID passphrase.
Warning: If your Keychain is unlocked, Mail will automatically save your passphrase there without prompting you.
Click Continue. A login error will likely appear; if it does, click Continue again. Under "Incoming Mail Security", make sure Use Secure Socket Layer (SSL) is checked. Also, choose Password from the menu next to "Authentication:". Click Continue.
In the "Outgoing Mail Server:" field, type: mail-relay.iu.edu
Check Use Authentication, and enter your Network ID in the appropriate fields. Click Continue, then click Continue on the next page, and finally click Done.
Back in the toolbar, click the Mailbox Behaviors tab and uncheck Move deleted messages to the Trash mailbox.
Note: This is the simplest option for removing unwanted messages, so that when you delete a message, it will disappear from the listing. To permanently remove deleted messages, make sure you're viewing the list of messages in your account, and from the Mailbox menu, select Erase Deleted Messages. If you would rather move deleted messages to a folder that you can periodically empty, see In Mac OS X, how do I get the Mail application to remove messages I delete?
You can also choose to store draft messages, sent messages, or junk messages on the server by checking the appropriate box(es). You can later select an alternate folder for storing these messages, if you wish, by first choosing the folder and then, from the Mailbox menu in Mail, selecting Use This Mailbox For, and then choosing the correct option.
Click the Advanced tab. If you're using IU Exchange, leave the box next to "IMAP Path Prefix:" empty. Otherwise, type INBOX .
In the toolbar at the top of the window, click Composing. When prompted, click Save to save the settings you have just entered. Next to "Message Format:", you may choose either Rich Text or Plain Text. The former option will allow you to send messages with color and font changes, but these will not be visible in some clients. It will also increase the size of the messages you send, as Mail will include both a plain text and a rich text version of what you write in each message. In most cases, it is best to choose Plain Text.

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Last modified on October 13, 2011.