What is the CompTIA A+ certification?

A+ (A Plus) is an entry level computer certification for PC computer service technicians. The exam is designed to certify the competency of entry level PC computer service professionals in installing, maintaining, customizing, and operating personal computers.

The A+ certification is sponsored by the Computing Technology Industry Association (CompTIA). CompTIA is a large trade group, founded in 1982 and made up of resellers, distributors, and manufacturers. It sets voluntary guidelines dealing with business ethics and professionalism, and is involved with many issues including product returns, warranty claims, and price protection.

The A+ exam contains situational, traditional, and identification types of questions. All of the questions are multiple choice, and there is only one answer for each question. The A+ exam is open to anybody, although it is designed to be taken by those with at least six months of job experience as service technicians.

Currently, A+ is the only major non-vendor-specific hardware certification available for IBM-compatible computer systems. Increasingly, many help desk positions as well as service centers are requiring A+ certification or similar experience as a basis for hiring.

CompTIA also sponsors certification for document imaging (Certified Document Imaging Architech [CDIA]) and a network certification exam (Network+). The CompTIA certifications are in general more basic and less product-specific than other certifications, such as Microsoft's MCSE or a Novell CNE.

CompTIA formerly offered a Macintosh module and certificate in the repair and installation of Apple computer systems. This module has been discontinued for several years, and currently the only hardware certification for Macintosh computer systems is available through Apple. You can find more information on the Apple service certification at:

For additional information on A+ Certification, visit:

You can take the A+ certification exam, as well as many other certifications, at a number of testing centers around the world. To register for an exam via one of these centers, Sylvan Prometric, see Sylvan's online registration web page at:

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